Gathering requirements is one of the most critical stages in the software lifecycle, although requirements gathering in the real-world is usually an unrepeatable, ad-hoc process because most formal methods are too complex, too costly, or fail to capture the right information. Here's a very common scenario: "Just tell us what you want", says the IT developer. "Just tell me what you need to know", responds the business user. This seminar will describe well-tested techniques for how to efficiently and effectively gather requirements to increase your success in developing software that meets the needs of the user.

Steve has developed practical and efficient techniques for rapidly understanding and documenting complex requirements across many industries and across user interface, data architecture, and deployment. Steve will show you the techniques that he has perfected over hundreds of consulting engagements.

You can find the PowerPoint slides from the seminar here. View the Web page for gathering information for use cases here.